Difficult Conversations // Friday, 7th July 2017
Adam Cuppy
downloadIt’s never easy to have a tough conversations, and they never go away. Therefore, I see a better way to live with them, and I want everyone to hear it: empower yourself to understand why we do what we do so you can effect change.
Understanding creates empathy. Empathy reduces (not eliminates) conflict.
This talk is a practical course on the triad of human psychology: language, physiology and focus. I’ll walk through simple strategies that lower stress, create empathy and manage emotions.
Master of Smile Generation. Ambassador of Company Culture. Tech Entreprenur. Speaker/Educator. One-time Professional Actor @osfashland. Husband. Chief Zealous Officer @CodingZeal