Friday, 5th July 2019, 9:30am

Brighton Dome, Corn Exchange

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2019 // 2018 // 2017 // 2016 // 2015 // 2014 @brightonruby

Difficult Conversations

Adam Cuppy

Adam Cuppy @adamcuppy

Master of Smile Generation. Ambassador of Company Culture. Tech Entreprenur. Speaker/Educator. One-time Professional Actor @osfashland. Husband. Chief Zealous Officer @CodingZeal

It’s never easy to have a tough conversations, and they never go away. Therefore, I see a better way to live with them, and I want everyone to hear it: empower yourself to understand why we do what we do so you can effect change.

Understanding creates empathy. Empathy reduces (not eliminates) conflict.

This talk is a practical course on the triad of human psychology: language, physiology and focus. I’ll walk through simple strategies that lower stress, create empathy and manage emotions.

Friday, 7th July 2017